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Our Service

Our Callers

SAHAI gets calls from people from all walks of life and age groups, persons with relationship problems, career-related problems, professionals with employment-related issues, students with peer pressure.

Depression, drug, alcohol or substance abuse exacts their toll. Others are weighed down by dowry-related issues, retirement problems, and domestic issues. The trauma of incest or guilt arising from sex related issues also prompts some callers to reach out for help. Callers may face interpersonal issues which result in low self-esteem or have problems at work. Unfortunately, most of these issues lead people to the edge of despair.

Callers to SAHAI are in a crisis looking forward for help and we offer the emotional support that is required.

Our Volunteers

For the past 14 years SAHAI has been functioning with trained volunteers, who have life experiences and compassion to help out. The volunteers come from all walks of life and are of varied age group. They are retired persons, professionals, educationists, home makers and students who have completed a counseling course from a reputed institution or have undergone a 40 hours training, conducted in-house where faculty of experts in the field of mental health come to train.

Volunteers are trained to listen with empathy, help each caller ventilate, to respond without judging, and to guide the caller to address their problem. Volunteers learn how to listen pro-actively, and to recognize and assess signs of stress and depression.

  • 14
    Years In Growing
  • 40
    Hours of Training
  • 15
    Training Workshops
  • 400
    Volunteers
    Trained

What we do:

  • Encourage expression of feelings and fears.
  • Listen empathetically and offer emotional Support.
  • Encourage participation in activities that promote self-improvement, building self-esteem.
  • Talk about setbacks and constructive management of disappointments.
  • Focus on discovery of aptitudes, passions and interests.
  • Encourage development of various life skills for building resilience - such as Life Skills, Time Management, Problem Solving Skills, Decision Making Skills, Effective Communication Skills, Creative Thinking and Self-awareness. Most importantly reassure and bring confidence for those in distress to handle life problems

Want To Join Our Team?

If you want to help address the growing problem of suicide in Bangalore and would like to volunteer. All we need is a couple of hours of your time at your own convenience.

Join Our Team

How you can save someone?

If you know anyone who is going through a crisis, get him/her to talk to you or else seek professional help.

How can i tell if someone is feeling suicidal?

  • A sudden switch from being very sad to being very calm or appearing to be happy.
  • Always talking or thinking about death.
  • Clinical depression (deep sadness, loss of interest, trouble sleeping and eating) that gets worse.
  • Having a "death wish," tempting fate by taking risks that could lead to death, such as driving through red lights.
  • Losing interest in things one used to care about.
  • Making comments about being hopeless, helpless, or worthless.
  • Change in the pattern of appetite.
  • Putting off doing things.
  • Putting affairs in order, tying up loose ends, changing a will.
  • Saying things like "It would be better if I wasn't here" or "I want out".
  • Talking about suicide (killing one's self).
  • Contact people to make amends or ask for forgiveness.

According to the National Institute of Mental Health, symptoms of depression may include the following:

  • Difficulty concentrating, remembering details, and making decisions.
  • Fatigue and decreased energy.
  • Feelings of guilt, worthlessness, and/or helplessness.
  • Feelings of hopelessness and/or pessimism.
  • Insomnia, early-morning wakefulness, or excessive sleeping, Irritability, restlessness.

Some of the cases we handled

Case 1: Sunita (name changed) called the SAHAI Helpline for help when she was only 15 years old. She had tried to slit her wrists so many times, in a cry for help. She had been neglected by her parents and her life lacked meaning and direction.

She came to SAHAI and spoke to the counsellor who was on duty. After that, every week, she called the SAHAI Helpline regularly – it was her way of getting the help she so desperately needed at the time.

Today 9 years on, she has completed her Graduation with Distinction and is working for an IT company in Bangalore. She has moved on with her life. Though her problems at home haven’t changed, her attitude towards the problems and her approach and outlook on Life have changed a lot and she is a much happier person now.

Acknowledging that you have a problem and getting the help you need, when you’re feeling down and out, is the best way to help yourself. Never give up on yourself.



Case 2: Aruna (name changed) was having problems in her marriage. She was married to a man from another caste and community and their marriage was on the rocks. While he was toying with the idea of going in for a divorce, she was keen to save her marriage.

Aruna approached the SAHAI Helpline and shared her problems with the counsellor who was on duty at the helpline. Over the next year, they worked together to bring about a change in Aruna’s approach and in her outlook and attitude towards her husband and her marriage.

After one year, she finally got the breakthrough she so desperately wanted and they were able to put the problems behind them.

Today Aruna and her husband are happy together and their son is the biggest beneficiary of their happy relationship. There is peace at home and there are three happy people.